Yes 🌱, we use sustainable materials and eco-conscious partners.

Our inspiration comes from stories, emotions, and everyday moments — because we believe what you wear or use should mean something.

Most of our collection is customizable, but we also offer ready-to-wear designs inspired by creativity and connection.

Each piece is made with care and customized just for you.

• Processing time: 2–5 business days
• Shipping time: varies by location (usually 5–12 business days)

We’ll always keep you updated, and trust us — it’s worth the wait. ✨

Of course. You’ll receive a tracking link by email as soon as your order ships.

Of course. As a thank you for your trust and to support our eco-conscious approach, enjoy free shipping with orders over $100 USD

We start crafting your piece quickly after your order, but if you reach us within 12 hours, we’ll do our best to adjust.

If it’s too late, don’t worry — we offer special discounts on re-orders when it’s a size or personalization change mistake.

Yes, in some locations you’ll see the option for express shipping at checkout.

But no matter which delivery method you choose, we always do everything possible to make sure your product reaches you quickly and safely

Some countries may apply import duties or VAT.

Don’t worry — in the rare case this happens, we’ll send you a replacement at no extra cost. You’ll never be left without your product.

Yes, and they’ll usually ship together.

Note that sometimes, items may arrive separately depending on the warehouse.

If there’s a mistake on our side (wrong size sent, misprint, defect), we’ll replace it or refund you in full at no cost to you.

We completely understand — it happens! While we can’t resell your item, we’ll offer you an exclusive discount on a new order so you still get exactly what you want.

This way, we stay true to our eco-responsible promise of avoiding waste. 🌱

No stress — just send us a quick photo through our return portal, and we’ll send a replacement or issue a full refund.

Your happiness is our priority.

Not if it’s our mistake. For “change of mind” cases, since the item is unique to you, return shipping isn’t necessary — we’ll just help you reorder with a discount.

We’ll always look for the best solution together — whether it’s a replacement, a re-order discount, or another fair option. Your happiness is our promise.

Via email at hello@youtomize.com or through our live chat.
Learn more on our Contact Page

Yes 🌟. Members get access to special perks, discounts, and early releases.

Learn more on our Reward Page

Yes! Share Youstomize with friends and earn exclusive rewards.

Yes 🎁. Perfect for letting loved ones create their own meaningful piece.